Change Management Made Simple
As we look back at the history of our clients’ primary challenges, we discovered that a very high percentage of them specifically utilized us and our concepts, tools and methodologies to implement major change initiatives - or turnaround failing ones. What makes Change Management from Enlightened Leadership Solutions different?
We make Change Management SIMPLE!
Why would you want to have a change management program that creates more resistance than the original need for change is getting? Why add to the resistance? Why, indeed? Yet, many organizations hire consultants with an impressively sophisticated model for managing change. They think it must be good, because these consultants cost so much, and their model is so complex that it must have taken real brilliance to create it. And if the model is that good, they HAVE to hire the consultant because no one else could possibly implement their model.
We make Change Management SIMPLE!
Our Framework for Leadership(TM) is, indeed, also an outstanding Framework for Change Management(TM). It is the heart of our approach to Change Management. It immediately involves the people about what it is you’re trying to accomplish, change, or do differently. Critically mportant, the whole process builds on the successes the team or organization is already having. It validates the people and their work, acknowledges them, values them, and has them feel good about what they are doing BEFORE asking them to do something differently. It is a very natural process that quickly gains buy-in for what needs to be done more, better or differently - and leads to clear accountability for the pieces.
There are three primary areas of your business that need to be addressed in a major change initiative: Strategy, Structure and Behaviors. All three are critical to successful transition to the new approach, vision, methodology, or strategy you’re moving toward. Because all three are important, there is a tendency to feel that the whole initiative is more complex than it needs to be. Each one of these three primary factors, individually, and the three as a whole, can be addressed simply and effectively with the Framework for Change Management.
EXAMPLE of the simplicity:
We recently sent a congratulatory note to a recently promoted VP & General Manager of a huge manufacturing division of a Fortune 500 company. He has been tasked to lead substantial change. Here is his response (modified only to keep the parties confidential):
There are two aspects of that email that say a lot about our work in change managment:
-First is the fact that when he was in need of a way to launch into his new role as General Manager with a new management team, he thought of the work he had done with Enlightened Leadership Solutions - even though it had been a couple of years since he worked with us in a different location. He could have utilized dozens of other approaches he had studied and learned over the years, but he thought of the Framework for Leadership, because it is built on simplicity. We believe wholeheartedly that a methodology must be simple to succeed. If it is complex, people will not use it - no matter how much money you spend on it!
-Second, Jim did not need an Enlightened Leadership Solutions consultant to come to his rescue. He was totally comfortable with using the Framework with his new team on his own. Why? Because it is simple, and he has effectively used it before in different scenarios - always with the same value and results. And he had learned it and gained confidence in the approach in a simple two-day workshop.
We have a brochure that we put together about Change Management: Simple Solutions to Complex Problems. (click on the name to download the brochure) We must tell you something funny about this brochure. It relates to the Paretto Principle. 80% of the effective change management results occur with utilization of just 20% of the tools, process, and methodologies. But because people tend to so quickly become mesmerized by more sophisticated models, we thought we better paint a picture of our having one too!
The truth is -We make Change Management Simple!
Our simple processes and tools get you further toward your change goals the simplest way with the least investment of your time, energy, resources and money!
A few examples:
- When a federal agency began utilizing the Framework for Change Management to support a critical, nationwide change intiative in the field of healthcare, it made more progress in 18 months than it had in the previous 10 years.
- A worldwide pharmaceutical company had serious issues with lead-time for some key products in Europe. They needed substantive change in their system. When all the appropriate people came together in one location and utilized the Framework for Change Management to address the long-standing issue, they were able to cut the critical lead-time by 20 days in one meeting. This one breakthrough was recognized as a $300,000 savings.
- A regional claim center of a major insurance company had a serious customer service rating problem and needed major change. Utilizing the Framework for Change, the center was able to make major changes over eighteen months that resulted in raising their customer satisfaction rating from 58% to 93% and become a company leader in that important criteria.
Call us today to discuss your change initiative and how we can make the transition from where you are to where you want to be simple and faster and less costly than any other approach you’ll find. Call 303-729-0540 to talk with a consultant about your change initiative.